Kushal Jain Email

Product Manager • 4+ years

Hi, I'm Kushal Jain.

Product Manager by title, but
problem solver by heart.

I build product experiences that improve activation, reduce operational friction, and make teams faster. My work spans Web3, hospitality, AI, and EdTech, with an engineering background that helps me move cleanly between product thinking and execution.

Selected Work

Clear product thinking across very different operating environments.

The context changed each time. The pattern did not: understand the problem quickly, simplify the user journey, and build systems that hold up in the real world.

Zuper AI Product Manager Jun 2026 - Present

Building AI-led product experiences for field service operations.

Working across product, engineering, and business teams to turn operational problems into practical AI-powered workflows.

  • Own product discovery, requirements, and execution for AI initiatives.
  • Translate complex operational workflows into simple, usable product experiences.
  • Bring a technical product lens to AI systems, with a focus on automation, workflow design, and reliable user experiences.
zkPass Product Manager Sep 2025 - May 2026

Building zkProfiles, a privacy-first verified identity product.

Defining onboarding, proof creation, and profile experience for a product where trust, usability, and privacy all matter at the same time.

  • Shaped connector strategy and verification UX with engineering.
  • Used early user behavior to identify friction in verification journeys.
  • Built interactive prototypes to reduce ambiguity before implementation.
Zo World & Zostel Product Manager Apr 2023 - Aug 2025

Improving guest experience while making property operations more scalable.

Owned guest workflows, member experience, admin tooling, and property operations across a distributed hospitality business.

  • Improved web check-in completion by 60% using funnel data and property feedback.
  • Rolled out tooling across 80+ properties and reduced effort by around 16 hours per property per week.
  • Launched guest-to-host communication flows to reduce on-ground coordination delays.
Upraised Associate Product Manager Apr 2022 - Mar 2023

Using product-growth discipline to improve conversion and reduce manual work.

Focused on growth funnels, landing page journeys, and workflow automation for a fast-moving EdTech product team.

  • Increased landing-to-application conversion by 25% through experiments across pages and flows.
  • Improved PM Contest funnel performance with stronger user journeys and campaign touchpoints.
  • Automated portfolio creation workflows and cut turnaround time from 120 minutes to about 5.

Snapshot

The recruiter version, condensed.

Highlights

  • Led workshops and sessions with 500+ total attendees in Chennai.
  • Supported placement operations impacting 300 interns at Upraised.
  • Comfortable across consumer UX, ops tooling, growth funnels, and internal platforms.

Education

SRM Institute of Science and Technology, KTR

BCA, 2018-2019

Dropped out.

Strengths

AI product management Product strategy Roadmapping User research Experimentation Analytics SQL AI and automation

Contact

If you need a PM who can think in systems and still ship with urgency, let's talk.

jain.kushal10@gmail.com +91 81225 81224 linkedin.com/in/kushaljain10